LAMMICO is offering two new one-hour education courses on “Workplace Violence in Ambulatory Care”—one for physicians and one for practice managers. These programs can guide you through a process that can bolster your practice’s ability to handle workplace violence problems.
Violent incidents – ranging from verbal harassment and threats to physical assaults and homicides – are happening at a rate of about 18,000 per year in U.S. hospitals and outpatient settings. While hospitals have some built-in support with security personnel, alarms, cameras and electronic access systems, office-based practices usually don’t have the same level of protection.
Nevertheless, there are inexpensive yet effective steps your practice can take to build a practical violence-prevention program. For example, locking the door between the reception area and the back offices (or installing doors that automatically lock from the inside) will increase your staff’s safety, as will setting up furniture in the examination rooms so that treating healthcare professionals will be in the position closest to the door. It may be possible to invite local police to meet your office team, tour your facility and give advice on safety measures.
By completing one of LAMMICO’s new courses, you’ll learn how your practice can perform a worksite analysis, undertake hazard control, initiate training and keep the necessary records to become more resistant to workplace violence situations. The courses are available at no cost to LAMMICO insureds by logging in as a Member at lammico.com.