Violent incidents—ranging from verbal harassment and threats to physical assaults and homicides—are happening at a rate of about 18,000 a year, not just in U.S. hospitals but in outpatient settings. And while hospitals have some built-in support with their security personnel, alarms, cameras, and electronic access systems, office practices usually don’t have the same level of protection.
Nevertheless, there are inexpensive yet effective steps your practice can take to build a practical violence-prevention program. For example, keeping the door between the reception area and the back offices locked from the inside will increase your staff’s safety, as will setting up furniture in the examination rooms so that treating healthcare professionals will be in the position closest to the door. Inviting local police to meet your office team and tour your facility will allow you to establish a bond before you need to make an emergency call, and the visiting officers can answer questions and give advice on safety measures. LAMMICO’s new one-hour continuing education course, “Workplace Violence in Ambulatory Care,” can guide you through a process that will bolster your practice’s ability to handle workplace violence problems.
By completing this continuing education activity, you’ll learn how your practice can perform a worksite analysis, undertake hazard control, initiate training and keep the necessary records to become more resistant to workplace violence situations. Log in as a Member at Lammico.com to access this course.